At TMM, we value your feedback as an essential tool for improving our services and ensuring that your experience with us is of the highest quality. Whether you wish to share a positive experience, raise a concern, or offer suggestions for improvement, we welcome your input.
How to Provide Feedback
Online Form: Use our convenient online form to share your thoughts. Simply fill in the required details, and your feedback will be directed to the appropriate department for review.
Email: Send us an email at marketingofficer@tmmhospital.org with the subject line indicating the nature of your feedback. Our team will ensure your message reaches the relevant personnel for consideration.
In-Person: Visit our hospital and speak with our dedicated staff at the reception desk. They will guide you on how to share your feedback, complaints, or suggestions with the appropriate individuals.
What We Value:
Constructive Criticism: We appreciate constructive criticism that helps us identify areas for improvement and refine our services.
Compliments: Share your positive experiences with our team. Your compliments motivate us and let us know what we are doing right.
Suggestions for Improvement: Your suggestions are invaluable in helping us enhance the patient experience and make necessary adjustments to better meet your needs.
Our Commitment:
Prompt Acknowledgment: Expect a prompt acknowledgment of your feedback, along with information on the steps we are taking to address your concerns or implement your suggestions.
Confidentiality: Your feedback is treated with the utmost confidentiality, and your personal information will be kept secure.
Continuous Improvement: Your input contributes to our commitment to continuous improvement. We are dedicated to learning from your experiences and evolving to meet the evolving needs of our patients and the community.
Thank you for taking the time to provide feedback to [Hospital Name]. Your insights are instrumental in our ongoing efforts to deliver exceptional healthcare services. Together, we can ensure a healthier and more supportive environment for all.
